Our Services

Comprehensive support services from installation to ongoing maintenance, training, and consulting to maximize your laboratory's success

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Laboratory Services

Analytical Testing Services

Comprehensive material characterization and chemical analysis for quality assurance

Key Benefits

ISO 17025 accredited laboratoryFast turnaround timeComprehensive reporting

Industries

Pharmaceuticals • Chemicals • Materials Science

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Technical Services

Installation & Commissioning

Expert installation and commissioning of scientific instruments

Key Benefits

Certified engineersSite preparation supportPerformance validation

Industries

Pharmaceuticals • Biotechnology • Research Institutes

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Support Services

Preventive Maintenance

Regular maintenance programs to ensure optimal instrument performance

Key Benefits

Reduced downtimeExtended equipment lifePredictable costs

Industries

Pharmaceuticals • Clinical Labs • Manufacturing

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Consulting Services

Method Development & Validation

Custom analytical method development and validation services

Key Benefits

Regulatory compliantExpert scientistsCustom solutions

Industries

Pharmaceuticals • Biotechnology • Clinical Research

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Educational Services

Training & Education

Comprehensive training programs for instrument operation and maintenance

Key Benefits

Expert instructorsHands-on trainingCustom curriculum

Industries

Academic Institutions • Research Labs • Quality Control

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Support Services

Application Support

Expert guidance for challenging analytical applications

Key Benefits

Expert consultationRapid responseRemote support

Industries

All Industries • Research • Quality Control

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Engineering Services

Custom Engineering Solutions

Tailored equipment design and modification for unique applications

Key Benefits

Custom designExpert engineeringProven methodology

Industries

Research • Manufacturing • Aerospace

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Technical Services

Calibration Services

NIST-traceable calibration services for analytical instruments

Key Benefits

NIST-traceableISO 17025 compliantDetailed documentation

Industries

Pharmaceuticals • Medical Devices • Food & Beverage

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Laboratory Services

Sample Preparation Services

Expert sample preparation for accurate analytical results

Key Benefits

Expert techniciansValidated protocolsQuality control

Industries

Environmental • Pharmaceuticals • Food & Beverage

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Consulting Services

Regulatory Compliance Consulting

Expert guidance for meeting regulatory requirements

Key Benefits

Regulatory expertiseCompliance strategiesAudit preparation

Industries

Pharmaceuticals • Medical Devices • Food & Beverage

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Technical Services

Equipment Rental & Leasing

Flexible rental and leasing options for analytical instruments

Key Benefits

Flexible termsLatest technologyMaintenance included

Industries

Research • Quality Control • Environmental

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Consulting Services

Data Management & Integration

Laboratory data management and system integration solutions

Key Benefits

Improved efficiencyData integrityRegulatory compliance

Industries

Pharmaceuticals • Clinical Labs • Research

Need Custom Support?

Our team is ready to develop tailored solutions for your unique requirements

Comprehensive Service Coverage

24/7 Support

Round-the-clock technical assistance and emergency support

Expert Team

Certified engineers and scientists with decades of experience

Quality Assured

ISO certified processes and NIST-traceable standards

Nationwide

Service coverage across all major cities and regions

Frequently Asked Questions

What is the typical response time for service requests?

For maintenance contract customers, we guarantee a response within 4 hours. Emergency support is available 24/7 with on-site service typically within 24 hours.

Do you offer service contracts?

Yes, we offer flexible service contracts including preventive maintenance, priority support, discounted rates, and comprehensive coverage options tailored to your needs.

Are your services ISO certified?

Yes, our laboratory services are ISO 17025 accredited, and our calibration services are NIST-traceable, ensuring the highest standards of quality and regulatory compliance.

Can you service equipment from other manufacturers?

Yes, our certified engineers are trained to service a wide range of analytical instruments from various manufacturers, not just the equipment we sell.